i need FAQ for my website
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  1. #1
    Join Date
    Oct 2011
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    Default i need FAQ for my website

    and my minds gone blank!
    what are the most frequently asked questions you get from parents?
    Typos-iPhone,NOT me!

  2. #2
    Join Date
    May 2011
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    Wiltshire
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    June 05
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    Fees structure, opening hours, activities, group attendance, school/nursery pickups, work vouchers, are you accredited?, do you offer settling in sessions?, meals (do you charge and how much?)HTH

    Jacqui

  3. #3
    Penny1959 Guest

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    I have tried to include sections on the things I think parents want to know on my website.

    Take a look if you want to - please excuse home page - for some reason it will save the details I enter.

    www.*********************

    Penny

  4. #4
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    http://beverleychildminder.webs.com

    this is what ive got so far - does the fees section make sense?
    Typos-iPhone,NOT me!

  5. #5
    Join Date
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    Quote Originally Posted by Penny1959 View Post
    I have tried to include sections on the things I think parents want to know on my website.

    Take a look if you want to - please excuse home page - for some reason it will save the details I enter.

    www.*********************

    Penny
    i love your "toy library", what a good idea!
    i dotn think ill be able to do that at the moment though, as my own kids would go mental lol
    Typos-iPhone,NOT me!

  6. #6
    Penny1959 Guest

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    I have had a look at your website - your environment looks great.

    I found the part time fee a little confusing as it reads as if it will cost more than a full time place - I think I know what you mean - that per hour it will cost more - maybe you could make it a bit clearer by giving a couple of examples - ie a morning only space or a 2 dat a week space.

    The other thing which I was not clear about - is if you would be happy about a parent providing meat everyday for their child - I note that you do eat meat occassionally but I was unsure if it would be acceptable to you for parents to send meat each day or if the meat was not of the same standards as the meat you eat.

    Finally you have stated that parents need to take into consideration you rules about additives etc - but again it is not clear if that means food provided by parents has to be completely free of such things or if 'some' is allowed. It might be better to either just say parents can not send own food or to state more clearly what is acceptable or not.

    I hope my comments are constructive as they are not meant to be read negatively.

    I wish you luck with your new business - I am not sure if parents in my area would be happy with such restrictions on food - but I am sure you have done your research into demand in your area.

    Penny

  7. #7
    Join Date
    Oct 2011
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    Thank you, will take that on board.

    Quote Originally Posted by Penny1959 View Post
    I have had a look at your website - your environment looks great.

    I found the part time fee a little confusing as it reads as if it will cost more than a full time place - I think I know what you mean - that per hour it will cost more - maybe you could make it a bit clearer by giving a couple of examples - ie a morning only space or a 2 dat a week space.

    The other thing which I was not clear about - is if you would be happy about a parent providing meat everyday for their child - I note that you do eat meat occassionally but I was unsure if it would be acceptable to you for parents to send meat each day or if the meat was not of the same standards as the meat you eat.

    Finally you have stated that parents need to take into consideration you rules about additives etc - but again it is not clear if that means food provided by parents has to be completely free of such things or if 'some' is allowed. It might be better to either just say parents can not send own food or to state more clearly what is acceptable or not.

    I hope my comments are constructive as they are not meant to be read negatively.

    I wish you luck with your new business - I am not sure if parents in my area would be happy with such restrictions on food - but I am sure you have done your research into demand in your area.

    Penny
    Typos-iPhone,NOT me!

 

 

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