i think this mum has approached you in a very rude way and I'd be very angry with her. HOwever, in the grand scheme of things, a 4 pint of organic is not much more than a 4 pint of normal full cream hon (not at Tesco).
I would buy it and tell her you'll add the difference to her invoice no, just kidding. I would probably just buy it but explain this is a partnership and being told what you will buy/not buy or supply is not on. Obviously as Sarah says we need to be very clear in our policies about what we provide/don't provide but unless there is specific religioius, cultural, allergy reasons this child can't have the same as everyone else I don't think there is a case.
if you do what you've always done, you'll get what you've always got
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