Re: parent
Vouchers can be a pain in the neck. My mindees parents uses them and more than often they are late or pay me 2 months. I regularly give out the late payment fees which the voucher company honour not the parents.
It is hard for the parents when the voucher companies mess up as they have already had the money taken out of their wages so it can be awkward for them to find the money. At one point I did tell the parents I didnt want to use them anymore because of the problems but its such a saving to them.
As for writing in the book well you cant actually make them and as long as you are and sending it home thats all you can do.
However if you feel you cant work with the lo and she still is unsettled then maybe its time to give notice so both of you can move on
When someone tells you nothing is impossible, tell them to go slam a revolving door
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