Childcare.co.uk HELP!!!!!

[dolly1985]

Have just closed my parent account on childcare.co.uk (used to sign in with personal email) and it has closed my childminding one aswell?? I didnt know they were linked???

I have just paid 99.99 today for a years membership to advertise as a childminder?????

Am furious!!!!!

Help!!

[dolly1985]

How do i get it reinstated and not lose my money???

[moggy]

Contact them directly, they are very helpful:

Contact Us - Childcare.co.uk

[dolly1985]

Have done that, thanks

[dolly1985]

Have to wait 24 hours for a reply! I feel sick-cannot afford to lose 100quid :-(

[tigwig]

I am sure it will get sorted dont worry. They are very reasonable people! Richard on here will be able to help.

[moggy]

Have to wait 24 hours for a reply! I feel sick-cannot afford to lose 100quid :-(

Don't worry, they are very helpful and this was a mistake so I am sure they'll sort it out for you. They have been very helpful when I have had contact.

[angeldelight]

Richard is brilliant and will help you

Angel xx

[dolly1985]

Yes he emailed me pretty quickly :-)

[Richard]

Sorry I have only just seen this. We will only have closed the account that you requested to close. If you need any further help please feel free to send me a direct message on the forum.