Please Help!!!

[PepsiJemima]

Hello, i am PepsiJemima and i am new to this so bear with me
I am currently doing an Open college course called 'Childcare Home Practitioner's Level 3'
I am a qualified nurse who wants to be a health visitor and this was the most relevant course to take whilst applying for health visiting.
I am on the second to last module and have flown through the other modules, but i am stumped by a particular question which is:
'Summerise the Childminder's responsibilities when building positive relationships with parents and professionals in relation to a) Confidentiality b) complaints procedures and documentation.'

Please can anyone help me?
All i have so far is that childminder's need to maintain confidentiality and inform parents of their intent to maintain positive relationships????
(Bearing in mind that a previous assignment has been about the importance of maintaining confidentiality - so don't want to repeat all that)
As the title says, PLEASE HELP!!
Thank you

[sarah707]

The Eyfs 2012 is our bible when it comes to working with parents and carers.

if you browse through it looking for the word 'parent' and / or 'confidentiality' you can pull out all the different references.

It's on the forum here - EYFS Statutory Framework

It is a requirement of the Childcare Register to have a written complaints policy and procedures and to give it to parents.

You will find info about the Childcare Register here -

guide to registration on the childcare register

Hth