Originally Posted by
moggy
Even if you do not call it a 'complaint', it sounds like a 'concern' and that is counted the same in EYFS. Read paragraphs Section 3- 3.74 and 3.75 in EYFS, all explained quite clearly there. Doesn't matter that it is in the notice period.
If it is a malicious complaint that could turn nasty you could inform Ofsted incase the parent does, otherwise, follow what it says in EYFS.
If it is to do with money then Ofsted won't be interested anyway.
I hope it is sorted out soon. Sending hugs x