COMPLAINTS FORM FOR PARENTS TO ACCESS
Hi,
I am a little confused about complaints forms and records, I have read Sarah's guide on childcare.co.uk and I have a couple of different forms to help me record the complaint and the action taken ect, but I'm not sure what I have to put out for parents, I need a form that I can duplicate a and put in a folder so parents then can take a form can fill it out of they want to make a complaint, is there free one anywhere, or what do I need to include in this form that is for parents to complain? ( not for me to record action taken ect )
Thanks Becky