Jaw dropping moment - holiday fees.
I had a parent ask me if I'd consider not charging them if she takes a month off to go on holiday (I charge full price when they are off and nothing when we're off). I nearly choked. She'd be still getting tax credits. Is this legal?
I didn't really know what to say. She said she can't take time off to go when I do as it is more expensive.
She said nurseries do it if they get enough notice because they can shift the staff somewhere else. Do they really?
She'd actually 'threatened' me with a nursery. I'm starting to feel like giving the notice myself.
Any thoughts?