Answers to some questions posted by members - Using NCMA/PACEY contracts

The PACEY 24/7 Legal Advice Line is manned by Solicitors and is available to advise you on how best to recover your debt.

If the best solution is to take legal action against the parent, then (provided you are a member and use PACEY’s up-to-date Contracts) our legal expenses insurance will pay for your legal costs to advise you throughout the process and use the full force of the Courts to help recover your debt. Our Legal Advice Line will still help you with practical advice over the telephone even if you prefer not to use our Contracts.

Please refer to the member’s area and the legal advice section for further details. We get queries on why you need to use our contracts – in a nutshell its because they have been drafted by Solicitors to ensure a formal agreement between you and the parent that supports your interests in every way.