WARNING...NCMA........ did you know

**Hebs** · 27-04-2011, 06:17 PM

That if you have a parent leave your setting owing money BEFORE 14th March then NCMA WILL NOT COVER YOU in reclaiming the money owed

thanks to the new ins company taking over they will only deal with contract issues from when they took over on March 14th, anything before that and they "state" they will not deal with it

feel sorry for whoever answered my call, and I have sought advice on Ins claims from a mindees mum who works in finance, she is going to get one of their contract lawyers to ring me tomorrow to advise me on what to do next

NOT IMPRESSED AT ALL

jumpinjen · 27-04-2011, 06:22 PM

Surely if NCMA were providing you with insurance from before that date then they are requried to honour that contract with you? It's ludicrous for a company to say that they won't provide the service you have paid before until a new company takes over.......

Hope you get it sorted,

jen x

Pipsqueak · 27-04-2011, 06:23 PM

So this is their new and improved version of their services is it? Anything BEFORE this date they don't want to know about

So we have gone from a company that couldn't give a monkeys about its members to a company that just can't

Surely that is what we are paying fees for....

can you hear the mass exodus starting to happen

jumpinjen · 27-04-2011, 06:27 PM

Surely it should be when you put a claim in, not the date of the incident? if you have been dealing with it through letter writing etc then you have followed all channels available to you and they should honour you..... a conversation with trading standards might be useful..... they were great with me when I took a big company on!

jen x

**Hebs** · 27-04-2011, 06:28 PM

I'm getting legal advice tomorrow (or early next week depending on how busy they are) from a contracts lawyer

i WONT take this lying down!!!!

i have been with NCMA sine Jan 2009, but i'm now told i'm not covered cos they changed who took over??

how is that my fault??

onceinabluemoon · 27-04-2011, 06:38 PM

I'm sorry but I dont see how they can do this. How can an insurance company suddenly decide that they're not going to do what you've paid them for. One for Watchdog maybe?

Thank God I went with MM!

**Splodge** · 27-04-2011, 07:03 PM

I have been told that with my ongoing case that even though i have not been happy with vincents i cannot change to the new team. Nothing seems to be happening with them but i can't get help from anybody else either.

I thought that we paid our insurance so that when we had a problem they were here to help?

aly · 27-04-2011, 07:17 PM

hebs...I've been with them since the same time and you know what...next year I WILL be changing over...i;ve had enough of this now....NCMA to me have done nothing to help me.!

**Chatterbox Childcare** · 28-04-2011, 08:04 AM

Originally Posted by Hebs

That if you have a parent leave your setting owing money BEFORE 14th March then NCMA WILL NOT COVER YOU in reclaiming the money owed

thanks to the new ins company taking over they will only deal with contract issues from when they took over on March 14th, anything before that and they "state" they will not deal with it

feel sorry for whoever answered my call, and I have sought advice on Ins claims from a mindees mum who works in finance, she is going to get one of their contract lawyers to ring me tomorrow to advise me on what to do next

NOT IMPRESSED AT ALL

I would be asking for a refund on that part of the fees then!