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Help! Urgent! PACEY/NCMA Numeracy/Literacy Assessment
Does anybody have a link so I can access the e-platform for the PACEY literacy & numeracy assessment tests? PLEASE!!
I've been trying to get onto their Level 3 Diploma course since the beginning of February - after I was contacted with the news that they have secured some bursaries from my local council.
Since then it has been a comedy of errors ...
1. Their online form has tick boxes which don't work online. I had to print it off, tick it, scan it back onto my computer and email it to them.
2. After hearing nothing for a few weeks, I emailed them TWICE to ask if they had received it.
3. I received two replies saying that yes, they had.
4. I then receive an email to say they had made a mistake and no, they hadn't received it.
5. I email it again - and spoke to them on the phone. They still hadn't received it. It turns out that their server doesn't accept incoming documents as big as their own application form.
6. I run around town (with mindees of course) and find a fax machine. It costs me £9 to fax the application form to them. They confirm receipt and say they will get back to me in a few days.
7. After hearing nothing for another week, I email VERY concerned. To secure a bursary I need to complete numeracy and literacy assessments and attend a webinar BEFORE the end of March.
8. After nearly another week, I get a phone call. Did I not receive details on the assessements & webinar ... errrr no!
9. They immediately (today) send me the information I need. The email states that the webinar is tomorrow evening and I have to complete the assessments before I attend it or I won't get the bursary.
The log-in details for the assessements are at the end of the email .......
NO THEY ARE NOT!!!!!!!!!!!!!!!!!!!!
And breathe!!
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OMG.
I'll bet you've gone grey!!!!
I haven't heard anything this ridiculous for ages.
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Post Thanks / Like - 0 Thanks, 1 Likes, 0 Dislikes
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I haven't got any hair left to go grey! LOL
I'm seriously concerned to be honest. The bursary is fantastic and is the only reason I can afford to do the Diploma ... however, do I really trust these people to offer adequate training and support? I think I will be on here a lot whilst doing it!
IF I get to do it!!
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FGS do people still FAX
Ive never hear of anything so incompetent
you need to copy and paste this post and send it to someone high up
I really hope you get it sorted , sounds so stressful
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Post Thanks / Like - 0 Thanks, 1 Likes, 0 Dislikes
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Totally unreasonable. Hope you manage to get it sorted.
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Debbie
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I think you need to make a complaint, what a nightmare!
Wellybellyxxxxxxxxx
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I got in there in the end after a stressed phone call to Pacey. I then had to try and complete the assessments with a one year old on my lap! I got my application in just in time and will hopefully be starting the Diploma next month. I would like to say that I've got a nice long weekend to de-stress ... but I'm working tomorrow!
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Only just read this I'm glad you got it sorted. So are you doing the full Level 3 Diploma?
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Well done for persevering! I think I would have given up but it's going to be well worth it for you to get the bursary. Good luck hope it all goes well.
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