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...I had been caring for this particular family for two years and one of the children was particularly challenging. They resented being at a childminder and thought they were old enough to be left at home (11yrs). I had many discussions with parent re this but was told it was the child's hormones kicking in and that they needed to be cared for. An incident happened between this child and my own 9yr old which resulted in an immediate termination of contract. I explained to parent why I had taken this decision and she collected both children that evening saying that if one had to go then they both went. On this day I informed Ofsted of incident and said that they may receive a complaint from parent due termination of contract. Fast forward a week and parent is at my door handing me a letter and saying that it was nothing personal. Inside the letter she attacks my family, questions my ability as a childminder and states she is forwarding her letter and mine to ofsted. On this day I inform pacey, my local lado contact and ofsted. Fast forward 4 weeks and I get a call from ofsted stating due to the complaint I had raised and as I was due for an inspection they would coming to visit. The following day Ofsted arrive at my door and a full inspection took place (new regulation for complaints in that if you have one then instead of them just looking into the complaint, you now have a full inspection as well). This also happened to fall on a day whereby I had a new 13 month old starting. Now the information...if you have any concerns re a child's behaviour take time out and write it up, if you have a disgruntled parent who is likely to complain to Ofsted inform them ASAP, if an allegation is made against you or an assistant inform you lado contact ASAP. I am now awaiting my report (delayed due to christmas break-this happened at the beginning of dec). The best part of this story, the parent hadn't made a complaint, Ofsted never received her letter which she clearly stated in her letter to me she'd be making a complaint. The reason Ofsted had come out was because I had informed them and was overdue an inspection.
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You are right Tinka it's very important to record any problems with parents and I am so sorry you have been through this difficult time.
I hope your inspection went well. Hugs xx
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Thanks Sarah it was pretty harrowing but to dair to Ofsted inspector she was lovely and put me at ease. The parent in question did me a favour in hindsight...can stop worrying about an impending inspection lol
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Not a nice parent, sorry you have had a horrible time, sending hugs and at least inspection is over x
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big hugs, i had similar thing happen beginning of december, was heartbreaking. Parents can be so nasty
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Ha ha!!! Got report back today...outstanding!'
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Originally Posted by
tinka77
Ha ha!!! Got report back today...outstanding!'
Well done you!!!
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Many many congratulations x
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Oh tinker thats absolutely fabulous
so pleased for you x
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oh and also what a stupid parent, didn't know when she was well off and with a fab childminder, she can put that in her pipe and smoke it can't she!
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Wonderful news. I would be shouting it from the rooftops .. esp making sure parent got to hear!
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Originally Posted by
tinka77
Ha ha!!! Got report back today...outstanding!'
Brill news x think I might be tempted to send a copy to that parent in error x
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Well done, particularly impressed you got an outstanding with a new starter!
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Thanks ladies I have to say feeling a bit smug at present. Hopefully this experience can show that Ofsted can be human sometimes lol
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Well done. What an odd thing for the parent to do maybe she had had a very tough time with the child and needed to vent but a cruel way to do it.
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Kellykidz - that's is so very true..through this experience it has reminded me why we do our safeguarding procedures ie write ups, not only to safeguard the child but in this case to safeguard ourselves as childminders ;-)
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Originally Posted by
loocyloo
Wonderful news. I would be shouting it from the rooftops .. esp making sure parent got to hear!
Invite the local newspaper round for an interview and photos - many congratulations, you should e-mail your report to all parents and accidently include the parent who instigated the inspection.
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