Just thought I would pop this positive story so people know there are some good ones out there! My holiday policy is I have 4 weeks off unpaid a year and any others families take are paid at usual rate. Mindee is away for 3 weeks and payment due in middle of it. Sent invoice as usual although little apprehensive to charge for 3 weeks when I am not having mindee. Day late and no payment, so I did get a little worried but text mum and asked if she had received invoice as away? She replied very apologetically saying she had completely forgotten and what was the amount? I text her back with amount and she text about 10 mins later saying she had made a bank transfer - and was in next time I checked. Phew! Glad of her honesty that she forgot and paid it in straight after being reminded too.