Quick question about childcare.co.uk

[Lady Haha]

Do parents receive an email to say they have a message?

I've just joined and found a parent who contacted me ages ago for after school care and at the time I had no vacancies. I have sent her a message to say I do have vacancies now if she hasn't been able to find anything suitable, but she hasn't been on there for a few months now. If she doesn't receive an email to tell her I've sent her a message, she may never know if she doesn't log back in. I could email her directly then, but I don't want to do that if she gets an email from childcare.co.uk as well as it will look like I'm hounding her!

Also, do we get an email to say we have a message waiting?

Thanks in advance!

[love381]

I'm not sure about the parents bit, but would assume so. I have received e-mails to say that people have looked at my info, people have added me to their like list (or whatever it's called) and that somebody has sent me a message. HTH x

[charliegee]

hey hun - yes, I'm sure they do get an email alert to say a message has been received.

I'm not 100% sure but I think that also if you go into your sent messages - there is an icon on the left (next to the message you sent) which has a closed envelope picture to mean they haven't read the message yet - and an opened envelope picture to show the recipient has read it

HTH X

[sarah707]

Richard who runs childcare.co.uk is a member on the forum.

I'd ask him if I were you!

[aly]

they will only get an email if they set their preferences to email them...if she hasnt then no it wont email her..its the same for viewing and a message.

if there is a number on there give her a ring and say you did send a mesage but not sure if it would alert her or not.

[Richard]

By default all members receive an email notification if they are sent a message from another member.

It is possible to turn off the email notifications via the My Email Settings option in your account but most people keep the notifications active as per the default settings.

Let me know if you have any more questions.

[Lady Haha]

Thanks everyone! I've seen the little envelope next to the sent message and it's still closed, so if its still closed by the end of the week, I'll email her her on Monday as her email address is on her profile.