NCMA / Deposit Concerns

**Chatterbox Childcare** · 10-06-2010, 03:23 PM

I always put Non refundable deposit on the extra information section on my contracts

Pipsqueak · 10-06-2010, 03:23 PM

spoken to the senior lawyer bloke at ncma legal line -

get this

APPARENTLY WHAT IT SAYS ON THE WEBSITE (NCMA) is WRONG - about deposits - the bloke is saying that is retainers and should not read deposits. - or in his words - oh dear thats not good.

he is on the phone to NCMA right now and I am waiting for him to call me back.

oh this is a pickle and isn't it great that our PROFESSIONAL body doesn't have a clue what the hell is going on and can't even give out factual information

Pipsqueak · 10-06-2010, 03:24 PM

anyone got tax credits number handy please

aly · 10-06-2010, 03:29 PM

Originally Posted by Pipsqueak

anyone got tax credits number handy please

0845 300 3900

**peanuts** · 10-06-2010, 03:37 PM

i would def contact the police now as it is harassment. keep the text as evidence

Pipsqueak · 10-06-2010, 03:40 PM

legal line guy says i do not have a leg to stand on - I have to pay it back.

the ncma website it wrong

BEWARE if you have the older style contracts you may be filling them in wrong and potentially be at risk of 'illegal contracts'

I am friggin friggin friggin fuming

NCMA in my book are offically cr&p

**Mouse** · 10-06-2010, 03:50 PM

Originally Posted by Pipsqueak

legal line guy says i do not have a leg to stand on - I have to pay it back.

the ncma website it wrong

BEWARE if you have the older style contracts you may be filling them in wrong and potentially be at risk of 'illegal contracts'

I am friggin friggin friggin fuming

NCMA in my book are offically cr&p

I am reading this with a

look on my face!!

I cannot believe the absolute rubbish responses you are getting from the legal department!!

I think the big problem here is that NCMA & the insurance company are 2 separate organisations. A massive example of the right hand not knowing what the left hand is doing

I am still a member of NCMA, but have my insurance through MM. Despite the fact it costs me more, it sounds as if I'm doing the right thing

**LisaMcNally09** · 10-06-2010, 03:51 PM

I would contact your own solicitor and take their advice. At the end of the day you dont have to use NCMA's legal line...its their if you want it. The NCMA contracts are still contracts and an independant solicitor will tell you for definite either way. I would send a text to parent stating you are seeking legal advice and will not correspond anymore with them until this has been done to your satisfaction!

moogster1a · 10-06-2010, 03:51 PM

[SIZE="5"][B]IGNORE HIM!!![SIZE="2"]Insist that you're keeping the money. NCMA talk b******s.
It's a deposit for god's sake. throw a dictionary at their legal department if they still don't understand.

**Rubybubbles** · 10-06-2010, 03:52 PM

hugs hun

I am due renewal in July and am going to have a good look into MM after lots of bad press on here about NCMA

**snufflepuff** · 10-06-2010, 03:56 PM

I just cannot believe all this! You poor thing!
If a parent has signed something saying the deposit is not refunadable then surely that is the end of it, it is not refundable! *** 'illegal contracts', i have always been led to believe that anything of this nature just needs to be signed to class as a legally binding contract- even if you had just jotted on some scrap paper.
Im so glad i am not with NCMA, and i certainly wont be going with them in the future either. What a bunch of wotsits!

**Hebs** · 10-06-2010, 04:03 PM

So does this mean we can terminate without notice? Lol cos seems ncma contracts arnt worth the paper there written on!

**Ripeberry** · 10-06-2010, 04:05 PM

What about people who write their own contracts? Are theirs 'illegal' as well

**miffy** · 10-06-2010, 04:07 PM

Originally Posted by Pipsqueak

legal line guy says i do not have a leg to stand on - I have to pay it back.

the ncma website it wrong

BEWARE if you have the older style contracts you may be filling them in wrong and potentially be at risk of 'illegal contracts'

I am friggin friggin friggin fuming

NCMA in my book are offically cr&p

The website's been wrong for some time then! Agree with mouse it seems left hand doesn't know what right hand is doing

Miffy xx

**Carpet Monkeys** · 10-06-2010, 04:15 PM

Print off the page on the NCMA website where it says about deposits as back up for your claim, if it does go to court etc. So sorry to hear that they are being so nasty. Record anything and everything that the parents have said to you, if your neighbour heard what was going on get them to record it to. Definately go to the police and report it as harrassment/intimidation!

**Blaze** · 10-06-2010, 04:16 PM

Pip - you do not need the NCMA legal line - print off what the website says - make a complaint wioth the police & leave it there - DO NOT REFUND! If it goes to court the court will look ar the paperwork & find in your favour! Illegal contract my **** - it says non -refundable deposit - she signed it - end off!

**Carpet Monkeys** · 10-06-2010, 04:18 PM

Was she just after your Ofsted Reg number to claim tax credits, perhaps ??????

**rickysmiths** · 10-06-2010, 04:44 PM

Originally Posted by Blaze

Pip - you do not need the NCMA legal line - print off what the website says - make a complaint wioth the police & leave it there - DO NOT REFUND! If it goes to court the court will look ar the paperwork & find in your favour! Illegal contract my **** - it says non -refundable deposit - she signed it - end off!

I agree. I would not refund. I would report the abuse to the Police and Ofsted.
She can try and complain to Ofsted about the non refund of the deposit but they won't get involved in contractual issues so it won't do her any good.

As her contract never started she has zilch else to complain about to Ofsted has she?

**Carol M** · 10-06-2010, 04:52 PM

Pip, you gave me advice last year when a parent threatened me cos they didn't want to pay a notice period.
I did just what others have said and you told me to phone police and report him.
I am with NCMA and now wonder if this is a good idea!
I am a traditionalist at heart and used to be proud of being an NCMA member but their regular co*k ups with lack of support for the very people they should be supporting is disgraceful.
I really feel for you in this situation, it's pants.
Sending you love and big hugs.
Carol x

**sandy64** · 10-06-2010, 05:16 PM

oh pip ive just been reading this i really feel for you not sure you can get any where with ncma now they arent going to fight your case
DEPOSIT. In cases where the registered childminder does not have a vacancy but expects to soon a deposit generally a flat rate may count as a credit to future childcare if the childminder is not able to offer a place it should be returned in full.IF THE PARENT DOES NOT WISH TO TAKE THE PLACE THE DEPOSIT MAY BE KEPT BY CHILDMINDER... if ncma dont stand by this in my opinion why do they have there own contracts for us to use?????????? i would ring the police as my local bobby has just said it is harrassment and verbal abuse and should not be put up with but you must not reply to her verbally or text or it could make it harder for you to argue your case.
sending you a big hug hope it gets sorted soon the nasty horrible woman