Haha thank goodness it's sooner rather than later!!! Xx
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Haha thank goodness it's sooner rather than later!!! Xx
I ask the parents to wait with their children in the living room until I'm ready to work. Its happened with a parent who asked for an early start I said no and they pushed it by arriving 15 mins early. She didn't do it again!
I am usually ready by 6.30 and then go for a walk, chat to DH, do a job until the first LO arrives, usually at 8. This does mean that parents know I am ready to go on child's arrival...which also means I am ready much earlier. This comes in handy when on occasions a child comes earlier if parents have an earlier meeting, on a course a distance etc...
One parent has taken advantage of this on more than one occasion so if they came early, to show that I was technically not open yet I would be upstairs bringing a few items down, in the garden filling water trays.....so not there to greet, chat, help with shoes coats etc... As busy setting up still. I didn't like it though as ultimately it is the child that routine has changed for and they are the most important. But it does work, the parent visually sees you are not quite ready to accept them...the message is subtly there....well it did for me.
I also hate it when a child is late, it means the day is "on hold" until they arrive. I don't want to change any nappies in that time incase the door suddenly goes, I find it really frustrating!
I think the thing you need to change is having 'Opening Hours' You are not a Nursery and I have never had them.
I have a Contract with parents and they have their Contracted hours written in their Contract an if they want anything else they ask and wait for a reply they can never assume. They can never say 'but I know xxx is with you so it doesn't matter'. Their hours are their hours and no one else's hours are anything to do with them.
I would have been furious and I would have told the Nanny to go home and come back at 8am. Not your problem that she has to be at work it is her problem that her child didn't make it clear what your hours were or failed to ask you if an early drop off was ok.
Double Fee for the hour to be paid in cash at drop off tomorrow morning with a big bunch of flowers if they have anything about them!
I agree completely. I have a parent contracted for an 8am start. Another arrives at 7.30am. The 8am mum started arriving early, obviously thinking it was OK because the other child was already there. I spoke to her about it and offered a change of contracted hours, but she didn't want that, so now she sits outside in the car from about 7.45 and doesn't come to the door until 8. Often the 7.30 starter is late so they walk past the other mum & child still sitting in their car :p