If i take a child to nursery and collect i charge normal fee to keep space in holidays or tt days, always stipulated this in contracts never had any probs

My friend also does and has signed a new contract with new parents starting in a few weeks whos dd will go to nursery 1pm-3.10pm, the parents agreed to this after phoning every cm around and got told no one would do it or they also charged more ph etc, as they need flexible care including 9pm finishes and weekends, the parents have since been onto our DW who has rang my friend and said she has told the parents what she is doing is illegal

Anyone have any info on this?

I am so angry for my friend as she has bent over backwards for these parents and they are still trying to get the bill down even though they say their child means everything and money is not an issue, i personnaly wish they would phone me as they would be told how good a deal they are getting, no higher charge for evenings or weekends and 30 hours over 5 days anything between 7am and 9pm weekends too