Hi I am new to childminding and am currently minding 2 eight year olds. I charge £3.60 per hour which I wanted to split into 15 minute blocks. So a child arriving at 7.40am would pay from 7.30am and when I leave them at school at 8.50am I charge till 9am as this time falls within the last 15mins of care? Does this sound reasonable?
One of the parents has complained about this and says that I should be able to walk home by 3.45pm after school instead of 3.50pm. We walk as quickly as we can and her mum is always there having arrived at 3.45pm straight from work. I charge her till 4pm under the afore mentioned rules.
She now wants to collect her whilst we are walking back to prevent her from paying an extra 15 mins @ 90p! I don't like this arrangement as it means forms won't get signed at my house and we will always have to walk the same route home so she can find us.
Do you think I am being unreasonable? My problem is that I am not very assertive and wouls like to end our arrangement completely due to a string of other problems but don't feel strong enough to stand up to her.
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