what do i need to put in a welcome pack?

**Allisongy** · 17-01-2010, 10:48 PM

Hi everyone i was just wondering what needs to go into a welcome pack for parents i have lots of policys and procedures & im sure they wont want to be bonbarded with all of them please could someone give me a few tips on what to put in mine as i have a new parent just signed up and its my first

**sweets** · 17-01-2010, 10:53 PM

the first page of my welcome pack is an all about me page which is just an introduction really about the service i offer and my experience etc.

i also have example menus, typical days.

all the policies and boring stuff etc are tucked away in the back! lol

**Allisongy** · 17-01-2010, 10:56 PM

what could i put in mine for a parent that im having her 2 children after school from 5-7 on mondays only ive given her a few things already the childs likes dislikes etc permissions form. safeguarding, allergies, erm and a few others but cant remember them all off the top of my head.

**Mouse** · 17-01-2010, 11:07 PM

When parents come for a first visit, I give them a pack containing:

About Me (a bit about me, how long I've been minding, qualifications etc)
My contact details (home phone, mobile & email)
Hours of work, fees, payment for holidays etc
Example of our daily routine
What I provide, what parents need to provide
List of policies they will be given copies of (but not the actual policies)
List of permissions I will ask for
Example of a contract
Example of a record of info form
List of useful numbers & websites (Ofsted, NCMA etc)
Copy of my complaints policy
Copy of my Safeguarding policy

When they sign up they get a folder which has:

My contact details (as before, but with address & Ofsted number)
Policies
Permission forms
Their copy of the contract
Their copy of the record of info form
Copies of anything else they sign
Copy of my latest newsletter
Useful leaflets

The idea is that they use the folder to store anything else I give them (newsletters, forms, updated contracts, policies etc).