Quote Originally Posted by hectors house View Post
I had a new parent say that she tried to log on to pay me last Friday but the website was down - I haven't checked bank account yet to see if she has paid (child only attends on a Friday), but I haven't had an email like I normally do with voucher payments, do they send emails or not?

I think I should text parent to see if she has managed to pay but don't want to bother her if she has - I'm no good at on-line banking so I have to wait for my husband to give me list of who has paid and who hasn't.
No email. You get nothing until it shows in your bank account. The item will be referenced with a code. This starts with the payer's first initial and first three letters of their surname, and ends with TFC.