hiya now that im finally registered im trying to sort out all my policies my gosh i have so many my folder is so full already lol

im a bit stuck on following
my fees /charges ect do i put this down like a policy and how do i word it im no good at this type of thing have had a look on bromley but couldnt see anything

complaints how do i word this

is there anything else i need to do i have just recived my certificate done most of my polcies , have printed out some advertising cards my minds gone blank cant think what i need to do apart from get some kiddies lol

thanks leanne

Hi my fees are written up as "Contracts & Fees" I have written a section about how I meet with parents to disguss details & answer any queries thay may have.....blah blah blah

Which contracts i use (NCMA), what the contracts cover, how often they are reviewed, how long settling in contract is & how much notice is required on either side.

What my fees include & what parents are asked to provide.

What my usual working hours are & days that i do not work (eg xmas, new years etc)

Then i list my fees

Hourly, full day, late collection & how frequent its charged, sickness child & me, occasional days off child & me, annual holidays how many weeks & fees for child & me, school holidays & bank holidays

hope this helps :)

hiya now that im finally registered im trying to sort out all my policies my gosh i have so many my folder is so full already lol

im a bit stuck on following
my fees /charges ect do i put this down like a policy and how do i word it im no good at this type of thing have had a look on bromley but couldnt see anything

This is a really important one... you need to state how and when you want to be paid, what you will do if you are not paid on time, mention bouncing cheques and your expectations for a happy working relationship with parents. Then list your fees...

complaints how do i word this

I use the complaints stuff from Ofsted -

http://www.ofsted.gov.uk/assets/Internet_Content/Shared_Content/Files/compchild_revfinal.pdf

Tbh, you could do your own, but if a complaint is made against you, you are that scared, you just want it to be right... so you use their things anyway!

is there anything else i need to do i have just recived my certificate done most of my polcies , have printed out some advertising cards my minds gone blank cant think what i need to do apart from get some kiddies lol

thanks leanne

Go get 'em! :D