maisiemog
27-01-2014, 04:09 PM
Know it's probably been asked before but how long after I pay for an upgrade on childcare.co.uk does it take for me to be able to message parents?

I've just upgraded but it won't let me sent a message. It just tells me I have an active subscription and to contact support.

Help! There are three sets of parents on there with requirements that would be perfect for me!

Mrsh3103
27-01-2014, 05:13 PM
When I last paid to upgrade it allowed me to message parents instantly. Maybe send them a message :)

Richard
27-01-2014, 08:22 PM
It should work straight away if the payment was successful. If you are having problems please contact our 365 day customer support team at Contact Us - Childcare.co.uk (http://www.childcare.co.uk/contact) and they will be able to help you.

maisiemog
27-01-2014, 09:55 PM
It should work straight away if the payment was successful. If you are having problems please contact our 365 day customer support team at Contact Us - Childcare.co.uk (http://www.childcare.co.uk/contact) and they will be able to help you.

It took about an hour but all sorted now. Thank you!

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