Tippy Toes
06-02-2012, 04:27 PM
Hi All
I had a lady come to visit last week wanting 2 days childcare for her little one (the only 2 days I have a free).
Initially she wanted childcare to start Mid April and I said thats fine will need 2 weeks fee to hold space and this will come off her first invoice.
She called today to say she now needs care starting approx mid May, (she is waiting to hear back from her employer)
She asked me would I need a fee to hold the space, me on the spot said yes would need retainer which would be a quarter of the fees.
She said she would get back to me after getting clarification from her work about her return date and also would need to work out the fees to retain the space.
Now I am wondering whether I should of said retainer or not? Because originally she said Mid April start and I said fine just need 2 weeks fee and now Ive gone back on it?
What would you have done? Or think I should do?
Dont know whether to get back in touch and say forget the retainer, 1 months fee to hold the space until mid May refundable against your first months invoice.
What to do? What to do?
Thanks for any advice xx
I had a lady come to visit last week wanting 2 days childcare for her little one (the only 2 days I have a free).
Initially she wanted childcare to start Mid April and I said thats fine will need 2 weeks fee to hold space and this will come off her first invoice.
She called today to say she now needs care starting approx mid May, (she is waiting to hear back from her employer)
She asked me would I need a fee to hold the space, me on the spot said yes would need retainer which would be a quarter of the fees.
She said she would get back to me after getting clarification from her work about her return date and also would need to work out the fees to retain the space.
Now I am wondering whether I should of said retainer or not? Because originally she said Mid April start and I said fine just need 2 weeks fee and now Ive gone back on it?
What would you have done? Or think I should do?
Dont know whether to get back in touch and say forget the retainer, 1 months fee to hold the space until mid May refundable against your first months invoice.
What to do? What to do?
Thanks for any advice xx