pinky33
05-11-2010, 04:05 PM
Honestly why does Friday always bring an issue.
One mum has been funny for weeks and weeks ever since we stopped letting her come in and chat for an hour 3.30 just isn't a great time, and her toddler is so naughty and screams so loud it makes the others cry.
Background to this is she was forever changing her 2 days, very short notice normally the night before. We always changed never charged for the actual day as well ( although in contract it states that less than a weeks notice of change your original day will be charged for).
And also (now I'm ranting sorry), when she has been late because of dentist ect we have not excepted payment just said don't worry about it.
So today we let her in....... Oh I think I'm going to give notice soon because I have to swap days around for several weeks because of training courses, and seeing as you couldn't honor our last swap we don't want to have to keep mucking you around! Oh says I never mind, it will be a shame to loose him.
So 5 times she repeats the we just don't want to muck you around comment, each time I respond the same way.
Ahhhh just had it this week well and truly.
:( :(
One mum has been funny for weeks and weeks ever since we stopped letting her come in and chat for an hour 3.30 just isn't a great time, and her toddler is so naughty and screams so loud it makes the others cry.
Background to this is she was forever changing her 2 days, very short notice normally the night before. We always changed never charged for the actual day as well ( although in contract it states that less than a weeks notice of change your original day will be charged for).
And also (now I'm ranting sorry), when she has been late because of dentist ect we have not excepted payment just said don't worry about it.
So today we let her in....... Oh I think I'm going to give notice soon because I have to swap days around for several weeks because of training courses, and seeing as you couldn't honor our last swap we don't want to have to keep mucking you around! Oh says I never mind, it will be a shame to loose him.
So 5 times she repeats the we just don't want to muck you around comment, each time I respond the same way.
Ahhhh just had it this week well and truly.
:( :(