Tinglesnark
08-04-2010, 10:53 AM
parents informed me this morning that not only did the want to change start times for 2 weeks starting next week but that they want to swap the days. (contracted tues to thurs 9.30 til 5.30)
i said i would be flexible with the days but on the understanding that i would know at least 4 weeks in advance although i forgot to add this to the contract doh!
anyway - i have written this letter
Dear Parent/Guardian,
This letter is confirmation regarding your proposed change in hours and days. As per your verbal request, the extra days and times can be accommodated but are chargeable as they are not included in our contract. Unfortunately I cannot provide you with a day swapping service due to my adult to child ratio and other children that are about to enter my care on the days that you are not contracted.
If you still require the extra childcare, please advise me so that I can prepare an additional invoice.
Yours faithfully,
Kristen Lang
do you think i am right giving them this when i have said that i can be flexible re the days as they said they would need to change one or 2 days due to their work - they then said they wouldnt need to do this? flexible is one thing but i think they are after taking the micky
i said i would be flexible with the days but on the understanding that i would know at least 4 weeks in advance although i forgot to add this to the contract doh!
anyway - i have written this letter
Dear Parent/Guardian,
This letter is confirmation regarding your proposed change in hours and days. As per your verbal request, the extra days and times can be accommodated but are chargeable as they are not included in our contract. Unfortunately I cannot provide you with a day swapping service due to my adult to child ratio and other children that are about to enter my care on the days that you are not contracted.
If you still require the extra childcare, please advise me so that I can prepare an additional invoice.
Yours faithfully,
Kristen Lang
do you think i am right giving them this when i have said that i can be flexible re the days as they said they would need to change one or 2 days due to their work - they then said they wouldnt need to do this? flexible is one thing but i think they are after taking the micky