miss muffit
17-04-2009, 07:54 AM
Did anyone else complain to the BBC for saturday nights casualty?
I did and this is the reply i got:
Dear Mrs ?
Thanks for your e-mail regarding the BBC One programme 'Casualty' as broadcast on 11 April 2009.
I understand you were concerned with this particular episode as you felt it portrayed childminding in a negative light. I also note you felt the appearance of a dog in A & E was inappropriate.
Drama productions like 'Casualty' aren't always best served by meticulous attention to detail and a certain amount of dramatic licence can be involved in trying to capture the essence of an issue or profession and then conveying this to an audience. We appreciate that even the most minor deviation from accuracy can be irritating to some viewers (particularly those with experience of the subjects or profession mentioned) but there are constraints which mean that we can't or don't always want to keep as closely to the level of detail that some viewers would like us to.
In this episode there was no intention to suggest all childminders are irresponsible or unprofessional. However 'Casualty' doesn't purport to be a documentary, it's a fictional drama programme and although it endeavours to be true to life at all times the drama often has to come first - as that is the priority; to try and tell compelling stories, to the best of its ability.
Nevertheless, I appreciate that you weren't happy with the content of this episode and to this end I'd like to assure you that I've registered your complaint on our audience log. This is the internal report of audience feedback which we compile daily for the 'Casualty' team and also their senior management. It ensures that your points are circulated and considered across the BBC. The audience logs are seen as important documents that can help shape decisions about future programming.
Thanks again for taking the time to contact us.
Regards
Craig Thompson
BBC Complaints
________________________________
I did and this is the reply i got:
Dear Mrs ?
Thanks for your e-mail regarding the BBC One programme 'Casualty' as broadcast on 11 April 2009.
I understand you were concerned with this particular episode as you felt it portrayed childminding in a negative light. I also note you felt the appearance of a dog in A & E was inappropriate.
Drama productions like 'Casualty' aren't always best served by meticulous attention to detail and a certain amount of dramatic licence can be involved in trying to capture the essence of an issue or profession and then conveying this to an audience. We appreciate that even the most minor deviation from accuracy can be irritating to some viewers (particularly those with experience of the subjects or profession mentioned) but there are constraints which mean that we can't or don't always want to keep as closely to the level of detail that some viewers would like us to.
In this episode there was no intention to suggest all childminders are irresponsible or unprofessional. However 'Casualty' doesn't purport to be a documentary, it's a fictional drama programme and although it endeavours to be true to life at all times the drama often has to come first - as that is the priority; to try and tell compelling stories, to the best of its ability.
Nevertheless, I appreciate that you weren't happy with the content of this episode and to this end I'd like to assure you that I've registered your complaint on our audience log. This is the internal report of audience feedback which we compile daily for the 'Casualty' team and also their senior management. It ensures that your points are circulated and considered across the BBC. The audience logs are seen as important documents that can help shape decisions about future programming.
Thanks again for taking the time to contact us.
Regards
Craig Thompson
BBC Complaints
________________________________