loocyloo
12-01-2023, 07:59 PM
HELP! ...
so a new parent, who is only with me for a few months, has managed to pay me twice using their tax free childcare account... no worries, I was just going to carry the payment over to the next month ... and NOW, they are going to start using the funded hours as well, which, even with a session fee, is unlikely to use up all of the monies they have already paid!
so, I need to sort out a refund. Tax free childcare website says that i need the parents 'code' and must refund from original bank account, back to childcare account ... BUT THAT IS ALL !!! and any queries to contact 'customer services' on a 0300 number (that i can't find an alternative for!) and will probably be on hold for eons!
But to make any payment from my bank account, I need an account number/sort code!:angry::angry::angry:
HELP!
so a new parent, who is only with me for a few months, has managed to pay me twice using their tax free childcare account... no worries, I was just going to carry the payment over to the next month ... and NOW, they are going to start using the funded hours as well, which, even with a session fee, is unlikely to use up all of the monies they have already paid!
so, I need to sort out a refund. Tax free childcare website says that i need the parents 'code' and must refund from original bank account, back to childcare account ... BUT THAT IS ALL !!! and any queries to contact 'customer services' on a 0300 number (that i can't find an alternative for!) and will probably be on hold for eons!
But to make any payment from my bank account, I need an account number/sort code!:angry::angry::angry:
HELP!