Snowwhite
28-05-2016, 09:56 PM
28th of each month is my pay date (in advance for the following month). Each parent payed me on time today via bank transfer, but one parent hasn't, despite me reminding her on Wednesday tea time that the fee is this Saturday. This parent is very nice and so is her child (who is after school only) but i find that nearly every month on pay date i'm having to text her to remind her. She does pay me that same day then. Last month on the 28th she apologised saying sorry i sent the money this morning but will double check. Guess what.. I know she didn't send the money that morning as seconds later it appeared in my bank account.
I'm a bit miffed as i text her late morning today to remind her that the fee is due today and i said apologies if she had already transferred it. Don't really know why i said that as i know she hadn't sent the money! 10.45pm and still no money from her! Mum is quick enough to text me about things and i always reply, but she hasn't even replied to my text to say sorry or that she has sent the money. I know bank transfers go through on a weekend as 2 other sets of parents did it ok today, so she can't use that excuse! I know she's not away and she's a mum who's in her 20's so at a guess she's always got her mobile phone with her.
I can see me having to contact her again about the fee, so how do you think i should go about it.. Text or phone call and what's the best way to word it? I do charge £10 a day late fee but i have never had to use this with any parent. Is there a way i can word it politely by bringing the late fee into it? Should i maybe wait until after the bank holiday before contacting her or you think i have every right to do it tomorrow (Sunday)?
I'm a bit miffed as i text her late morning today to remind her that the fee is due today and i said apologies if she had already transferred it. Don't really know why i said that as i know she hadn't sent the money! 10.45pm and still no money from her! Mum is quick enough to text me about things and i always reply, but she hasn't even replied to my text to say sorry or that she has sent the money. I know bank transfers go through on a weekend as 2 other sets of parents did it ok today, so she can't use that excuse! I know she's not away and she's a mum who's in her 20's so at a guess she's always got her mobile phone with her.
I can see me having to contact her again about the fee, so how do you think i should go about it.. Text or phone call and what's the best way to word it? I do charge £10 a day late fee but i have never had to use this with any parent. Is there a way i can word it politely by bringing the late fee into it? Should i maybe wait until after the bank holiday before contacting her or you think i have every right to do it tomorrow (Sunday)?