Snowwhite
24-06-2014, 10:15 PM
If a parent has enquired now about childcare from the start of Dec this year for 2 days a week for 2 under 5 year olds and you are willing to hold the places then would you definately say there is a deposit required of x amount (a full months fee is what i would say as its 6 months down the line) or would you say a retainer fee between now and Dec or even deposit now plus a retainer from Sept to Dec.Mum wants term time only so i told her it would be half fee in the school hol
This mum who enquired via email has said her husband is not prepared to pay a retainer. Felt like telling her to shove off then and not advertise childcare for December until the end of the summer as its too early now!!! What my new message said was that i would accept a full months deposit and explained the reasons why and it would count for the first months fee but is non refundable.
Said that most CM's are looking to fill vacancies before December if they currently have spaces (which i do for under 5's) Hoping to fill them before Dec but may not as lots of CM's and nurseries in my area.(didn't tell her that part!) Said to her that retainer fees and deposits of a decent amount is the standard thing when places are required so far in advance.Mum/dad haven't yet visited me,this was just via emails.Starting to think i wrote too much to her instead of getting her to visit and then explain,but at the same time i don't want time wasters and people who are gonna complain about retainer fees/deposit.Most parents are glad to find the childcare and get it sorted.
Is that reasonable to say that? Am i being reasonable?
This mum who enquired via email has said her husband is not prepared to pay a retainer. Felt like telling her to shove off then and not advertise childcare for December until the end of the summer as its too early now!!! What my new message said was that i would accept a full months deposit and explained the reasons why and it would count for the first months fee but is non refundable.
Said that most CM's are looking to fill vacancies before December if they currently have spaces (which i do for under 5's) Hoping to fill them before Dec but may not as lots of CM's and nurseries in my area.(didn't tell her that part!) Said to her that retainer fees and deposits of a decent amount is the standard thing when places are required so far in advance.Mum/dad haven't yet visited me,this was just via emails.Starting to think i wrote too much to her instead of getting her to visit and then explain,but at the same time i don't want time wasters and people who are gonna complain about retainer fees/deposit.Most parents are glad to find the childcare and get it sorted.
Is that reasonable to say that? Am i being reasonable?