Buyer beware!

[sarah707]

I bought a second hand phone from a local person the other night after seeing it listed on the FB buy-sell.

The phone was being sold - so I thought - by a lady I knew (by sight) and someone I could trust with local family connections - I know her nephew and family.

The lady's sister brought it round and I played with it a bit - I couldn't go back with the buttons so she rang for help and showed me how the arrow button lit up - you can't see it until you press it.

I paid my money. The next morning, watching demonstrations on YouTube, I realised that the middle button was the 'back' or 'home' button and it didn't work.

I tried to ring but the phone wasn't picked up. I posted a FB message asking for my money back. I was ignored.

I spoke to some local friends - who have all been amazing and tried to help me - and I found out I had been sold a tissue of lies by someone well known for selling faulty / dodgy goods who had used her mum's account to con me.

I have spoken to her mum today. She is a nice lady and very angry and upset with her daughter.

I have been told that I am not getting my money back. I have no redress. I have talked to Consumer Advice and there is absolutely nothing I can do.

Yes I am upset - I have been lied to and stolen from - but mostly I am angry with myself for getting carried away. If I'd waited until one of the teenagers was home they would have helped me and spotted it.

I am sharing this story because I want everyone to remember - when you buy on places like FB sites it is BUYER BEWARE - you have no redress - you are not covered - you have no protection - nothing - and it can happen to anyone - I am being told all sorts of horror stories from so many different people.

A hug would be good please!

[SJ35]

Oh no that's awful!!

Big hug x

[clareelizabeth1]

Oh no. Definitely a big hug being sent your way.


Can't believe people act like that.

[Rick]

So sorry you have been treated like this. I suppose we hope all people are decent and honourable like us and it is a genuine shock when they turn out not to be so.

We have all been warned.

[joannetalbot]

Huge hug coming your way Sarah, that's just so unfair/annoying/frustrating all rolled into one when something like that happens, could you report them to Facebook at all? I'm very ignorant of the rules on FB as I'm not a member but on e bay for instance you would definitely be able to report them and give poor feedback, just a thought, Jo x

[FussyElmo]

Big hugs coming your way.

How do these people live with themselves

[caz3007]

That's awful. If you child had sold through my account, they would have to pay back the money if it was faulty

[pillows]

Sarah , we have lots like that in Devon, and they sometimes just close their group and open up another when people start sussing things out they offer to deliver things for you making out they are helping!!

BIG hugs xxxx

[Rick]

Big hugs coming your way.

How do these people live with themselves

Unfortunately they live comfortably having stolen people's money

[AgentTink]

What a horrible position to be in, especially since you know some of the family. I know you have no redress with getting your money back, but surely you could write a warning on the selling wall maybe, to warn people of the issue you have faced with a particular seller????

In the meantime ask around for someone who tinkers with phones, it can surprise you the amount of people who can fix some of these issues. Get your children to ask around too.

Big hugs to you xx

[samb]

Oh no! ((((((hugs))))))

[Mouse]

I've seen that happen so many times on FB selling sites. It's disgusting that people do it.

[RuthJ]

Oh, that's awful no wonder you feel upset.

Thanks for the warning x

[MessybutHappy]

Big Hug from me too.

Nasty, nasty, mean, mean, horrible, horrible and I rather hope that Karma does exist...

[Supernanny86]

Oh no that's despicable!! Hugs

[Optimalstar]

((((( hugs))))))) how awful xx

[Daisy De]

Sorry to hear that, some people have no morals and they don't seem to have any conscience at all.

Sending you a hug and thank you for posting that, it reminds us all to be careful.

On a lighter note, and to show there are some honest people in the world. I lost my iphone 5 yesterday and thought it was gone for ever, only to receive a call from a shop saying it had been found in the car park and handed in to customer services.

[zippy]

Can I ask what sort of phone, still should not have happened but if its an iPhone there are few fixes to get home button working happened on mine can't remember what buttons I had to press was two or three together but I'm sure if you google it it will come up

[shortstuff]

Oh Sarah sending big hugs x

[Samijanec]

((Hugs)). You should post on the selling site and message the moderator.

I run a selling site and if someone knowing sold faulty goods on it I would ban them..