I have posted this elsewhere but I could really do with some advice so I thought I would start a new thread.
One of my mindee's Mum's has asked me to change our contract. Her daughter is with me after school Tuesday-Friday during term time and full time in the holidays.
The way I do it is, I get four weeks holiday a year, charged at half rate and Parents get four weeks holiday a year charged at half rate. If I was to take more than four weeks I would not charge anything and if parents were to take more than four weeks they would pay me full rate.
The problem is, when we signed the contract, she mentioned that her daughter often goes to music camps in the holidays and wondered if there would be any allowances and I said a day here and there would be ok and we would discuss it as and when. However, I did not mean two or three weeks extra holiday for free.
In the contract we put 'any other holidays to be discussed as and when'. I know I made a mistake doing this and in future EVERYTHING will be written down clearly, this was one of my first clients. However, I really do feel she is taking liberties.
We discussed it yesterday and weren't really getting anywhere so I asked her to Email me exactly what it is she wants and I would get back to her. So she has Emailed and basically wants three weeks extra holiday a year for no payment at all.
She has basically hinted that she may have to look elsewhere if I won't do it.
Now, she is probably moving her daughter to a new school in September so it may be that I won't even be looking after her after August anyway but I am also really annoyed that she expects me to take three weeks unpaid a year.
I am tempted to tell her to stick it but I do need her as a client. Help! What would you do?
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