Kent Based Providers
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  1. #1
    Join Date
    Jan 2010
    Location
    Kent
    Posts
    126
    Registered Childminder since
    N/A
    Non childminder member
    FIS
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    Smile Kent Based Providers

    Dear Kent Based Providers...

    Just a reminder about us and our service and how we can help you...

    Find your Online Profile 'HERE!'

    Find out how many times you've been 'Sent Out On Lists'

    Find out how many times you've been 'Viewed Online?'

    Need to 'Update Your Details' use our online update facility...

    Looking for 'Childcare in Kent?' use our online directory

    Anything else - Call 08000 32 32 30/ kentcfis@kent.gov.uk and we'll do our best to help and support you...

  2. #2
    VINASOL Guest

    Default

    Quote Originally Posted by kentcfis View Post
    Dear Kent Based Providers...

    Just a reminder about us and our service and how we can help you...

    Find your Online Profile 'HERE!'

    Find out how many times you've been 'Sent Out On Lists'

    Find out how many times you've been 'Viewed Online?'

    Need to 'Update Your Details' use our online update facility...

    Looking for 'Childcare in Kent?' use our online directory

    Anything else - Call 08000 32 32 30/ kentcfis@kent.gov.uk and we'll do our best to help and support you...
    Thanks for that. Is Kent CFiS managed by Kent County Council?

  3. #3
    Join Date
    Jan 2010
    Location
    Kent
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    126
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    Default

    It is and always has been...

    Recently however (4th April onwards) we have had a restructure where the CFIS Service is now managed by Kent County Council's Contact Centre

    Quote Originally Posted by madamtorres View Post
    Thanks for that. Is Kent CFiS managed by Kent County Council?

  4. #4
    Join Date
    Dec 2007
    Location
    Midlands
    Posts
    589
    Registered Childminder since
    Jan 84
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    Default

    I wish all areas were the same, my area couldn't help me with a problem I had, I posted on here and you very kind people helped me out straight away, can we get you to help us all no matter where we are?
    Teacake2

  5. #5
    Join Date
    Jan 2010
    Location
    Kent
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    126
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    Default

    thanks for the kind feedback

    For other area's we can only really give signposting to other FIS - if its a general issue or concern we try to give the best advice we can.

  6. #6
    Join Date
    Feb 2008
    Posts
    2,686
    Registered Childminder since
    January
    Latest Inspection Grade
    Good
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    Default

    It odesn't work for me!

    I can't write anything in the boxes, it just won't work
    Familiarity breeds contempt - and children Mark Twain

  7. #7
    Join Date
    May 2006
    Location
    in denial
    Posts
    22,766
    Registered Childminder since
    1984
    Latest Inspection Grade
    Outstanding
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    Default

    Quote Originally Posted by venus89 View Post
    It odesn't work for me!

    I can't write anything in the boxes, it just won't work
    Me neither, perhaps just a glitch.
    Pauline x

  8. #8
    Join Date
    Feb 2011
    Location
    Kent
    Posts
    696
    Registered Childminder since
    Oct 05
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    Default

    I managed to do it last week but went through the web site & not the link! Try that

  9. #9
    Join Date
    Jan 2010
    Location
    Kent
    Posts
    126
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    FIS
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    Default

    we are not aware of any issues?

    what browser are you using? version numbers as well if possible...

    If you are reviewing any of the reports you'll have to use the search function
    - or use ctrl + f

    Kent CFIS

  10. #10
    Join Date
    Jul 2009
    Posts
    964
    Registered Childminder since
    sept 09
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    Default

    sadly some of my contact info had not been updated even after i had requested the correction a number of times I have emailed again and i really hope that someone will be able to change my email and website...
    What's for you, wont pass by you

  11. #11
    Join Date
    Jan 2010
    Location
    Kent
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    Default

    The following information is not able to be updated by us - this has to be updated by OfSTED who in turn will update us when they have updated their systems - the reason for this is that OfSTED are the 'data controllers' for this information and we cannot change it.

    OfSTED supplied information
    Your Registered Name
    Your Registered Address
    Your Registered Contact Details - Tel / Fax / Mob / Email
    Your Settings Name
    Your Settings Address
    Your Settings Contact Details - Tel / Fax / Email
    Your Registered Status
    Your Registration Date

    Information as to the time and duration of the provision of childcare
    Your Conditions Of Registration

    Information as to the number and ages of children to whom childcare is to be provided (where applicable) or maximum numbers of children to be looked after (where no numbers and ages condition is set)

    Information connected with any enforcement action taken against the provider (notices of intention, notices of decision, welfare requirements notices)

    Name of the local authority where the childcare premises are located

    Date of the most recent inspection

    Care judgement for the most recent inspection

    Whether the person is on the Early Years Register, compulsory part of the Childcare Register, and/or voluntary part of the Childcare Register

    BUT...

    We are working on the portal to allow you secure access to your OfSTED data to send updates direct to OfSTED - we hope this will speed up updates provided to ofsted and in turn to us.

    HOWEVER...

    If the information you wanted was not one of the above we'll gladly alter it with immediate effect.

    If it is OfSTED data - all we can suggest is that you contact them to chase it up - http://www.ofsted.gov.uk/Ofsted-home...-us/Contact-us

  12. #12
    Join Date
    Feb 2008
    Posts
    2,686
    Registered Childminder since
    January
    Latest Inspection Grade
    Good
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    Default

    I'm using the latest version of Firefox. Not only can I not enter details as a provider, I can't search as a prospective service user either....

    Sorry, not being picky, but I have no way of knowing if my details are correct or not
    Familiarity breeds contempt - and children Mark Twain

  13. #13
    Join Date
    May 2006
    Location
    in denial
    Posts
    22,766
    Registered Childminder since
    1984
    Latest Inspection Grade
    Outstanding
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    Default

    Quote Originally Posted by kentcfis View Post
    we are not aware of any issues?

    what browser are you using? version numbers as well if possible...
    I use Firefox (latest verson) on Mac OSX 10.5.8

    Pauline x

  14. #14
    Join Date
    Jan 2010
    Location
    Kent
    Posts
    126
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    Default

    thanks for picking this up - i did a x browser check as we have had an upgrade recently and the issue seems to be when firefox is used...

    i'm looking into the issue at present but a bizarre way round this appears to be if you right hand click inside the field then the flashing cursor is available to allow you to type.

    all other browsers are seemingly unaffected.

    I'll provided an update once fixed.

    thanks again
    Kent CFIS

  15. #15
    ~Chelle~ Guest

    Default

    I cant find myself on there

    Put in my details and it says no results found.

    Does this cover Medway???

  16. #16
    Join Date
    Jan 2010
    Location
    Kent
    Posts
    126
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    Non childminder member
    FIS
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    Default

    hi ~chelle~

    the directory only covers Kent Authority based providers, Medway has its own directory being it own authority - http://www.medwayfisd.com/kb5/medway/fis/home.page

  17. #17
    ~Chelle~ Guest

    Default

    Thanks, I thought so

  18. #18
    Join Date
    Feb 2008
    Posts
    2,686
    Registered Childminder since
    January
    Latest Inspection Grade
    Good
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    Default

    Quote Originally Posted by kentcfis View Post
    thanks for picking this up - i did a x browser check as we have had an upgrade recently and the issue seems to be when firefox is used...

    i'm looking into the issue at present but a bizarre way round this appears to be if you right hand click inside the field then the flashing cursor is available to allow you to type.

    all other browsers are seemingly unaffected.

    I'll provided an update once fixed.

    thanks again
    Kent CFIS
    That does work! Thank you, I'd been getting quite frustrated with it
    Familiarity breeds contempt - and children Mark Twain

  19. #19
    Join Date
    Jan 2010
    Location
    Kent
    Posts
    126
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    Non childminder member
    FIS
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    Default

    The 'Viewed Online' report has now been refreshed.

  20. #20
    Join Date
    Jan 2010
    Location
    Kent
    Posts
    126
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    Default

    Uploading a Logo

    After reviewing a few posts on here we put forward a request for logo's to be available via our online directory

    We have just received word that this development has been approved and will be coming online soon - i'll post up when its available

 

 
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