Hello
Has anyone fot a copy of the ''OFSTED complaints guidence procedure'' trhey could kindly share with me please?
Hello
Has anyone fot a copy of the ''OFSTED complaints guidence procedure'' trhey could kindly share with me please?
do you mean to cpmplain about Ofsted , or for parents so they know how to complain to Ofsted iyswim?
I think for the parents know how to explain to ofsted. I read on here a few months ago that someon got pulled up on inspection because they didnt have a specific 'complaints folder' with the following in the file:
1. Complaints policy
2. A copy of the OFSTED complaints guidence procedure
3. a copy of their procedure for an allegation made against them (the childminder)
4. a few blank complaint forms (for the parent)
Bump
Can anyone help me please?
hope this helps
mandy xx
Last edited by WibbleWobble; 28-08-2012 at 08:30 AM.
The bats have left the bell tower.....
Mandy
Thank you very much. I think this is what i am after or should i say what ofsted want in this complaints file. Thanks again.
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