pacey not answering

Hi all
I'm asking for a friend who is doing the level 3 diploma through pacey..... she has been doing it for a few months now but after initial contact with her assessor at the beginning, has heard nothing since. She has left lots of messgaes via phone and email and getting nothing. She has also called pacey and left messages for someone to call her as she has no idea if she's on the right track and wants submitted work marked.
Has anyone else had problems like this and does anyone have a direct line number for someone in pacey to help her? I personally think its disgusting that noone is contacting her and have advised her to seek legal info. This course has cost her a grand and she is getting no support....
TIA

i'm sorry to hear about your friend, and i'm sorry I don't have any answers.

I would suggest that she phones pacey and asks to speak to someone and is not fobbed off with leaving a message. 0845 880 0044 is the number I just found for training.

hopefully my answering will bump this thread up and someone who has done the same course will be able to help more.