Thanks for all those lovely comments
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Thanks for all those lovely comments
Hmmm, I can imagine what that call will be like
Hi I'd like to complain about my childminder. My child has HFM and she won't let him attend, she has also given me 4 weeks notice as per our contract because I shouted at her for not taking my ill child, and I'm not happy to have to keep paying......
1. You're following the rules by requesting an ill child stays home
2. Ofsted aren't interested in contractual disputes
3. You have done nothing wrong :thumbsup:
Absolutely correct, you have done the right thing, and handled the situation professionally. The fact that the parent isn't getting her own way and has now decided to throw her toys out of the pram is frankly, tough, and her problem :thumbsup:
I too have been on the receiving end, so you have my sympathy, but, so long as you follow your legal advice to the letter, gave ofsted the heads up as advised earlier, then they will see it for what it is and you have nothing to worry about.
You may get a letter from them, advising of a complaint received, but file it with your incident report, any communications between you and parent, including a screen shot of text messages from before there were issues to now, any paperwork, legal advice, feedback forms, etc, and when you get inspected they will go through it with you.
If appropriate to do so, they may make a mention of it indirectly that indicates towards your professional approach/manner, thereby sticking two fingers up to the complainant lol
Stay strong. It's not a pleasant experience, but, take it as a learning curve