I'm just getting my Complaints policy typed up ready to go in portfolio....Notification must be within how many days ...is it 28 days or 20 for one and 28 for the other - confused

Thanks ever so

I use the Ofsted one...

I wrote this - hope it helps :D

Sarahs complaints form (http://www.childmindinghelp.co.uk/freeresources/Free%20downloads/complaintsformsarah.html)