Updated Childcare.co.uk iPhone app - Free Download

[Richard]

Hi Richard, it's actually my sent items that I want to delete, the swipe method doesn't seem to work on those (unless it's just me being dumb lol).

You can't delete messages from your Sent items just like you can't on our website. We store a permanent copy of all sent messages during the time your account is active.

[Richard]

I've just registered my details but it won't save then it says validation failed. Any suggestions why? Thanks x

Are you saying that you have just created a new account via the app or are you updating your profile? Which version of the app are you using? We released 2.0.1 yesterday. At what exact point do you see that message?

[jax clinch]

Are you saying that you have just created a new account via the app or are you updating your profile? Which version of the app are you using? We released 2.0.1 yesterday. At what exact point do you see that message?

I had just downloaded the new app suggested on this thread and updated my details. When I went to save the details it said validation failed. I previously registered my details via the computer in 2013 and logged on ok on the app. It wouldn't save my details. Thanks

[karen2010]

Just downloaded it!
Stupid question I know Rick but how do I turn my profile pic around?
Its sideways on at the moment and try as I might I cant turn it !!!!!!!!!!!!
Thanks x Karen x

[natlou82]

Thanks Richard :-)

[Richard]

I had just downloaded the new app suggested on this thread and updated my details. When I went to save the details it said validation failed. I previously registered my details via the computer in 2013 and logged on ok on the app. It wouldn't save my details. Thanks

Hi Jax. Sorry to hear that. Which exact details did you try to change before you saw that error message?

[Richard]

Just downloaded it! Stupid question I know Rick but how do I turn my profile pic around? Its sideways on at the moment and try as I might I cant turn it !!!!!!!!!!!! Thanks x Karen x

You would need to use some imaging software such as Microsoft Paint to change the rotation of your photo. Alternatively if you get in touch at www.childcare.ci.uk/contact then we can do it for you.

[karen2010]

Thanks hon x

[jax clinch]

Hi Jax. Sorry to hear that. Which exact details did you try to change before you saw that error message?

I was updating my details such as experience , qualifications, vacancies etc. it wouldn't save them. Do I need to do that on a computer?

[Richard]

I was updating my details such as experience , qualifications, vacancies etc. it wouldn't save them. Do I need to do that on a computer?

It looks like there might be an issue when trying to update these on our iPhone app at the moment which we are looking into. In the meantime you can update the details via our website. I'm sorry for any inconvenience.

[kats]

Richard, on the old app i could see when my message had been read by a parent by the dot disappearing, how do i know on the new app if messages have been read? ( hope you know what what i mean) thanks

[Richard]

Richard, on the old app i could see when my message had been read by a parent by the dot disappearing, how do i know on the new app if messages have been read? ( hope you know what what i mean) thanks

Hi kats - If you go to your Sent messages folder in the app, there is a black tick against messages that haven't been read.

[kats]

Ok thanks Richard

[jax clinch]

It looks like there might be an issue when trying to update these on our iPhone app at the moment which we are looking into. In the meantime you can update the details via our website. I'm sorry for any inconvenience.

Ok thanks x

[Richard]

All the issues with the app should be fixed now. If anyone is still experiencing any issues please let me know. If you do like the app then I would appreciate your reviews in the App Store. As a thank you to anyone taking the time to review the app I will give you 1 months gold membership

[natlou82]

Hi Richard, have put a review on App Store :-)