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Thread: childcare.co.uk

  1. #1
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    Default childcare.co.uk

    is anyone having issues with the site tonight? a couple of the messages I sent today have disappeared ?

  2. #2
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    I'm not sure but I got a message from a current parent i have on my books requesting my services ASAP... Be a few shame faces at drop off tomorrow I think...

  3. #3
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    Wow what are you going to do?

  4. #4
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    A lot of profiles seem to have disappeared too, either that or a lot of people who lived near me have all suddenly moved!

    Omg Charlotte, are you going to mention it? I'd reply to the message with something like 'sure, ill see you at 8am, as usual!'

  5. #5
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    I am having problems. According to the app no one from my area has logged in since August...
    The bats have left the bell tower.....

  6. #6
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    Quote Originally Posted by charlottenash View Post
    I'm not sure but I got a message from a current parent i have on my books requesting my services ASAP... Be a few shame faces at drop off tomorrow I think...
    Oops!!!!!!

    Wibble x
    The bats have left the bell tower.....

  7. #7
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    My profile (including a lovely parent review) has disappeared

    Have contacted the Childcare.co.uk team and hopefully they will find all the information again?! They've always been very quick to help in the past so fingers crossed...

    I have parents I want to contact!

  8. #8
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    I have reported the post to Richard who will hopefully see it soon... they are usually really quick to sort things out xx

  9. #9
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    Mine is working ok

    Like Sarah said I am sure Richard will sort it out really quick once he is aware some of you have a problem

    Angel xx

  10. #10
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    Oh actually maybe Richard is aware of it now

    If you try to log in it says the site is undergoing maintenance

    So I presume it is being sorted out as they are doing a upgrade

    Angel xx

  11. #11
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    Its Okay now
    thankyou xx

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  13. #12
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    Quote Originally Posted by charlottenash View Post
    I'm not sure but I got a message from a current parent i have on my books requesting my services ASAP... Be a few shame faces at drop off tomorrow I think...
    :O oh dear!! Have you replied??

  14. #13
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    I had email saying parent had looked at me but when I looked on the site it wasn't showing but like others have said Richard is normal very good at resolving problems

  15. #14
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    Sorry folks. We did have a technical issue with one of our database servers earlier but everything should be okay now. Please accepr my sincere apologies.
    Childcare.co.uk
    The UK's largest childcare website
    www.childcare.co.uk

  16. #15
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    Omg Charlotte, are you going to mention it? I'd reply to the message with something like 'sure, ill see you at 8am, as usual!'[/QUOTE]

    Oh I would so do this!.. I am not one to keep quiet (sometimes my downfall) lol. That is just unbelievable x I hope they give you a massive apology! X

  17. #16
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    Well this morning they are yet to turn up, despite being due to come at 7am. Sadly because they started coming earlier this week I just bought a double pushchair to accommodate the school run... I can see the relationship slowly dwindling.

    I've texted them and asked them to call me at their convenience to discuss matters further, I will offer an instant termination of contract provided they pay for 2 weeks care instead of the 4 for notice.

    I've never had a problem so to be honest I don't understand what's happened, ill be sure to ask them when possible!

  18. #17
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    Quote Originally Posted by charlottenash View Post
    Well this morning they are yet to turn up, despite being due to come at 7am. Sadly because they started coming earlier this week I just bought a double pushchair to accommodate the school run... I can see the relationship slowly dwindling.

    I've texted them and asked them to call me at their convenience to discuss matters further, I will offer an instant termination of contract provided they pay for 2 weeks care instead of the 4 for notice.

    I've never had a problem so to be honest I don't understand what's happened, ill be sure to ask them when possible!
    Ohh no, have they arrived yet?

  19. #18
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    Have they got in touch with you yet? It seems very strange behaviour.

  20. #19
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    Nope nothing yet, I'm baffled!!

  21. #20
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    How very strange. I hope they contact you soin

 

 
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