Jelly Baby
26-11-2011, 01:11 PM
Hi have been over this dillema before and here I am again! Will try to explain what the problem is.
I have a mum who is contracted for school time for her 2 children, set hours works fine.
When it came to school holidays the hours were so erratic i never knew what i was doing if even working so asked her to gove me a maximum set of her hours she would need for me to contracts her and i would know what i was billing her each holiday and she would know that her hours were secured. the first holiday was fine and she used the ones she had given me..last holiday a bit less and of course ide charged her half the hours she had contracted as she hadn't used them all, the queried it but was ok.
I have just had xmas hours and im just chacking what others would do as getting in a bit of a mess with it all.
Basically she is supposed to use 31 a week but has just given me 12 for mon, tue and wed, thus and fri she will do..i was going to bill her for half the week but the half for the thus and fri ontop of the 12 makes it more so thats ok..i think!
Problem i have is B/H which they never use and i charge half..do i charge the holiday rate or the normal rate.i.e school time or holidays bearing in mind it falls in the holidays?
Doubt anyone understand that but ill give it a try!! if not ill break down a week as an example!
Thanks
I have a mum who is contracted for school time for her 2 children, set hours works fine.
When it came to school holidays the hours were so erratic i never knew what i was doing if even working so asked her to gove me a maximum set of her hours she would need for me to contracts her and i would know what i was billing her each holiday and she would know that her hours were secured. the first holiday was fine and she used the ones she had given me..last holiday a bit less and of course ide charged her half the hours she had contracted as she hadn't used them all, the queried it but was ok.
I have just had xmas hours and im just chacking what others would do as getting in a bit of a mess with it all.
Basically she is supposed to use 31 a week but has just given me 12 for mon, tue and wed, thus and fri she will do..i was going to bill her for half the week but the half for the thus and fri ontop of the 12 makes it more so thats ok..i think!
Problem i have is B/H which they never use and i charge half..do i charge the holiday rate or the normal rate.i.e school time or holidays bearing in mind it falls in the holidays?
Doubt anyone understand that but ill give it a try!! if not ill break down a week as an example!
Thanks