Fraggle1
06-09-2011, 07:05 AM
Morning ladies!
I did a contract review yesterday where the parents asked about changing hours to 08.15 - 18.15 because one of them got a different job. My hours are til 18.00 and they were picking him up at 18.15. I've agreed but now realised they have pushed me to over my opening hours! They wouldn't beable to do that at nursery :(
Think what I'm going to say on the confirmation letter is that because it has pushed me over my normal opening hours I will review in 3 months and also put an extra note to advise that per 15 mins of late will be charged at £2 per 15 mins, don't want them now being late til 1830 :( you live and learn eh? What a muppet! Having said that it is 3 days a week and they are a lovely family x
I did a contract review yesterday where the parents asked about changing hours to 08.15 - 18.15 because one of them got a different job. My hours are til 18.00 and they were picking him up at 18.15. I've agreed but now realised they have pushed me to over my opening hours! They wouldn't beable to do that at nursery :(
Think what I'm going to say on the confirmation letter is that because it has pushed me over my normal opening hours I will review in 3 months and also put an extra note to advise that per 15 mins of late will be charged at £2 per 15 mins, don't want them now being late til 1830 :( you live and learn eh? What a muppet! Having said that it is 3 days a week and they are a lovely family x