Babycat
04-07-2011, 01:41 PM
Over two weeks ago they call to let me know they have my pack and that I’ve to submit a payment and as soon as I do this they will progress with my pack. I did this straight after and payment cleared in 2 days.
I was fortunate enough for the person dealing with my application to tell me that it’s all there and looked good. (I had organised it to death!)
So over two weeks and I call today to change a reference as I have now handed in my notice so can use my area manager (had a post-it on the page explaining). The person on call was totally disorientated with the change over from Care Comm. She had no idea how to access much of my application, didn’t know where I was in the process and took my numbers to have admin phone me back within 3 days! (3 days!!- WHAT) Then she proceeded to tell me that it takes 3months from receiving applications to go through the process but she doubts they will fit that time scale! My app was sent like 4 weeks ago!
I am now stressing as we cannot afford to run the house on one wage so need to know a rough estimate -which we thought was 3months and we were going to apply for a loan (house improvement) payment break! STRESS- I’ve not enjoyed any of my maternity leave but officially I’m unemployed by 7.9.11 AHHHHHHHHHHHHHHHHHHH Then obviously I still need to fill spaces etc so was hoping that the 3months would be in my notice period then the loan break would be while I was advertising for mindees!
Anyone any ideas? or have recent contact with the change over? Feel so upset :panic:
I was fortunate enough for the person dealing with my application to tell me that it’s all there and looked good. (I had organised it to death!)
So over two weeks and I call today to change a reference as I have now handed in my notice so can use my area manager (had a post-it on the page explaining). The person on call was totally disorientated with the change over from Care Comm. She had no idea how to access much of my application, didn’t know where I was in the process and took my numbers to have admin phone me back within 3 days! (3 days!!- WHAT) Then she proceeded to tell me that it takes 3months from receiving applications to go through the process but she doubts they will fit that time scale! My app was sent like 4 weeks ago!
I am now stressing as we cannot afford to run the house on one wage so need to know a rough estimate -which we thought was 3months and we were going to apply for a loan (house improvement) payment break! STRESS- I’ve not enjoyed any of my maternity leave but officially I’m unemployed by 7.9.11 AHHHHHHHHHHHHHHHHHHH Then obviously I still need to fill spaces etc so was hoping that the 3months would be in my notice period then the loan break would be while I was advertising for mindees!
Anyone any ideas? or have recent contact with the change over? Feel so upset :panic: