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Twinkle-Toes
22-06-2011, 12:42 PM
Hiya,

Just wondering if anyone has ordered anything from security direct? I *think* i saw it on here, so duly went off and ordered a few bits on 6/6.

Am now still waiting and after several e-mails and phone calls (who ALWAYS get answered by the same man, then put through to the same woman?!?) i'm beginning to feel slightly scammed :(

Awaiting yet another call back this afternoon, just hoping this is a one off mess up.

Thanks

Twinklestars
22-06-2011, 12:45 PM
How did you pay? If you paid by debit card contact your bank, they'll try and tell you you should always use a credit card but they will refund your money, we bought a coffee machine off a website and it never arrived and they gave us our money and chased the company for it back, if paypal open a dispute with them

Twinkle-Toes
22-06-2011, 12:51 PM
Thanks, it was with my debit card. I have flat out asked for a refund now but she said she'll try and track my goods down 1 last time. If/when she gets back to me this afternoon i'll tell her if she won't refund i'll contact my bank.

Thanks again,
Kate

sarah707
22-06-2011, 05:31 PM
Sorry Kate I haven't seen that company being advertised on here.

I hope you get it sorted quickly x