venus89
27-05-2010, 02:53 PM
Dear Madam
Following the publication of a letter from Helen Charlesworth in the Sun, the following summary of the complaint and resolution will appear on the Press Complaints Commission's website.
The Sun
Ms Helen Charlesworth complained to the Press Complaints Commission that the article falsely referred to two individuals as “childminders”. The complainant pointed out that they were not Ofsted registered, and, as such, it was incorrect to refer to them as “childminders”.
The complaint was resolved when the PCC negotiated the publication of the following letter from the complainant in the newspaper:
Your article about the murder of a three-year-old boy (March 27) incorrectly described those responsible as childminders. Ofsted registered childminders like me go through CRB checks and have First Aid certificates, insurance and training. I pay a yearly fee, have to do planning and observations as set out under the EYFS (Early Years Foundation Stage) and risk assess for everything I do with the children. I was shocked and angry these people were described as childminders. They were not.
Helen Charlesworth
Ofsted Registered Childminder
Orpington
Kent. (Cl 1)
I hope that you are satisfied that this a satisfactory resolution to your complaint. If you are not satisfied, I will put the matter back to the Commission to consider.
If you are dissatisfied with the way in which your complaint has been handled you should write within one month to the independent Charter Commissioner, whose details can be accessed using this web link: http://www.pcc.org.uk/complaint/charter.html.
Yours sincerely
Elizabeth Cobbe
Actually, no I am NOT happy. Helen did a great job but that's not an apology or a retraction. I didn't see the Sun witht he letter in it but I'm guessing it wasn't in massive colourful letters on the front page so that everyone knows they've slung mud at us.......
Following the publication of a letter from Helen Charlesworth in the Sun, the following summary of the complaint and resolution will appear on the Press Complaints Commission's website.
The Sun
Ms Helen Charlesworth complained to the Press Complaints Commission that the article falsely referred to two individuals as “childminders”. The complainant pointed out that they were not Ofsted registered, and, as such, it was incorrect to refer to them as “childminders”.
The complaint was resolved when the PCC negotiated the publication of the following letter from the complainant in the newspaper:
Your article about the murder of a three-year-old boy (March 27) incorrectly described those responsible as childminders. Ofsted registered childminders like me go through CRB checks and have First Aid certificates, insurance and training. I pay a yearly fee, have to do planning and observations as set out under the EYFS (Early Years Foundation Stage) and risk assess for everything I do with the children. I was shocked and angry these people were described as childminders. They were not.
Helen Charlesworth
Ofsted Registered Childminder
Orpington
Kent. (Cl 1)
I hope that you are satisfied that this a satisfactory resolution to your complaint. If you are not satisfied, I will put the matter back to the Commission to consider.
If you are dissatisfied with the way in which your complaint has been handled you should write within one month to the independent Charter Commissioner, whose details can be accessed using this web link: http://www.pcc.org.uk/complaint/charter.html.
Yours sincerely
Elizabeth Cobbe
Actually, no I am NOT happy. Helen did a great job but that's not an apology or a retraction. I didn't see the Sun witht he letter in it but I'm guessing it wasn't in massive colourful letters on the front page so that everyone knows they've slung mud at us.......