View Full Version : feelin really bad for mindees mummy 2day...

05-01-2010, 12:29 PM
with all the snow we have had 2 day an mindees mummys havin 2 work.

Mindee 5yrs mum has just rung me 2 say she is leavin work at 12 but wil have 2 walk 2 pick dd up from nursery an then ds from me we're not just talkin a 5 min walk we're talkin at least 2 hrs an the snow is still fallin....

Nothin i can do 2 help either my car got abbanded at nursery this mornin an even so i wont drive in this weather....

Do I refund unused hrs???

05-01-2010, 12:34 PM
I don't refund unused hours because of snow because they will still be getting paid for it and you are available for work.

05-01-2010, 01:24 PM
poor mum, its not nice, perhaps she'll not go to work tomorrow to make up for it! I would still charge like already said, just one of those things, perhaps have a nice hot cuppa waiting for her and a biscuit :D

05-01-2010, 01:27 PM
If you start offering refunds they might expect it in the future?

Still no snow here :-(

05-01-2010, 04:13 PM
Nursery shut 2moro for her dd, shes not said anythin yet bout ds comin 2 me. Will txt her lata her car is stil at work so not sure if she wil get there.

Snow stopped for now but more forecast.

05-01-2010, 05:20 PM
I would still charge and would not refund, like someone said, you do it once and you leave yourself wide open for the future x

05-01-2010, 05:24 PM
I would still charge full fee, if not your loosing out just because mum is collecting early. She may do this all the time if you start.

11-01-2010, 06:22 PM
As she already paid her fees on the monday, i didnt say anything to her an didnt have child all week her choice as couldnt get him 2 me safely even thou I was open.

Just collected mindeee today all back to normal an not mentioned fees so all good xx