little miss chatterbox
22-10-2009, 11:46 AM
Hi
I'm just after a bit of advice if I can,
I am paid monthly in advance so if I have to close for sickness I refund it on the next invoice!
This month it's slightly more complicated.
I have a child who comes 3 full days a week however over the last 6 weeks they have only been coming 2 afternoons as they have family staying but have still paid for the 3 full days (lovely i know!)
however, one of those days my daughter was off sch with a tummy ache. At the time I thought it was an anxiety tummy ache coz she's a bit of a worrier and told the parents this.
Even so they decided to keep child off as they didn't want them ill as they were still getting over a nasty cold!
So I have decided to refund the money (i'm assuming i don't have to as it was their decision not to come?) to keep up the good relationship with the parents etc etc. Plus they've been paying me for 24 hrs a week and have only been using 6 for the last 6 weeks!
So my question is, do I refund the whole day that they paid for or just the after noon that they were planning on using!
I don't think they will be expecting anything back at all but i thought it was a nice thing to do!
Thanks and sorry this has turned into a ramble!
I'm just after a bit of advice if I can,
I am paid monthly in advance so if I have to close for sickness I refund it on the next invoice!
This month it's slightly more complicated.
I have a child who comes 3 full days a week however over the last 6 weeks they have only been coming 2 afternoons as they have family staying but have still paid for the 3 full days (lovely i know!)
however, one of those days my daughter was off sch with a tummy ache. At the time I thought it was an anxiety tummy ache coz she's a bit of a worrier and told the parents this.
Even so they decided to keep child off as they didn't want them ill as they were still getting over a nasty cold!
So I have decided to refund the money (i'm assuming i don't have to as it was their decision not to come?) to keep up the good relationship with the parents etc etc. Plus they've been paying me for 24 hrs a week and have only been using 6 for the last 6 weeks!
So my question is, do I refund the whole day that they paid for or just the after noon that they were planning on using!
I don't think they will be expecting anything back at all but i thought it was a nice thing to do!
Thanks and sorry this has turned into a ramble!