sandramojolli
09-03-2018, 01:01 PM
Please make an agreement written in stone with parents regarding complaints, to talk to you first before going to MASH, police etc.
A parent, with a newborn, called the police based on something her 4 year old has said, without calling me first. when we met up later, the matter was related to an innocent game and allegation was withdrawn, with a huge apology from the mother.
The police arrived later in the day, entered the house uninvited, asking me to contact the parents to take the kids away as they were 'in danger' (while letting me carry kids until they left!!). This left the other parents without childcare and my reputation potentially destroyed.
I was advised that the initial word of the child was 'trusted', as stories change and the investigation continued.
Next day to the police station for an very very tough voluntary interview which destroyed me, especially as my first language is not English.
Over the next few days the parents were 'interrogated'. A non-English speaking two year old was interviewed by a translator and psychologist to find out why she was so quite in my house in front the the police (and social worker).
Then came the 6 week suspension from Ofsted.
The investigation then moved to other look at my setting and how I care for the children. Ofsted inspected the 'legal' aspects of my setting and advised that when the matter was cleared up the licence would be restored.
Social workers investigated me, my husband and kids, and the other kids who were in my care.
After 11 days the call arrived that the case is dropped :clapping: - the recovery just begins...
So........be warned.......if you are unlucky to have someone in charge of the investigation as we had, it will cause financial, and emotional harm. I credit the parents - all gave as much support as they can, and Ofsted were good too. Lado were of little use and the police a huge disappointment.
A parent, with a newborn, called the police based on something her 4 year old has said, without calling me first. when we met up later, the matter was related to an innocent game and allegation was withdrawn, with a huge apology from the mother.
The police arrived later in the day, entered the house uninvited, asking me to contact the parents to take the kids away as they were 'in danger' (while letting me carry kids until they left!!). This left the other parents without childcare and my reputation potentially destroyed.
I was advised that the initial word of the child was 'trusted', as stories change and the investigation continued.
Next day to the police station for an very very tough voluntary interview which destroyed me, especially as my first language is not English.
Over the next few days the parents were 'interrogated'. A non-English speaking two year old was interviewed by a translator and psychologist to find out why she was so quite in my house in front the the police (and social worker).
Then came the 6 week suspension from Ofsted.
The investigation then moved to other look at my setting and how I care for the children. Ofsted inspected the 'legal' aspects of my setting and advised that when the matter was cleared up the licence would be restored.
Social workers investigated me, my husband and kids, and the other kids who were in my care.
After 11 days the call arrived that the case is dropped :clapping: - the recovery just begins...
So........be warned.......if you are unlucky to have someone in charge of the investigation as we had, it will cause financial, and emotional harm. I credit the parents - all gave as much support as they can, and Ofsted were good too. Lado were of little use and the police a huge disappointment.