Tealady
17-03-2015, 11:00 PM
Parent visited before Christmas. Came on a Wednesday and wanted care on Tuesdays. After our discussion she said her daughter would start the following week. I explained about paperwork, deposit and payment. She left apparently happy but never heard from her again.
Last week got a call from same parent. Wanting care to start this Thursday. Transpired it was only a fill in until youngest LO starts nursery in April and for oldest girl as wrap around for preschool, until the summer. Got her email address to email paperwork over and booked her to come and complete it all yesterday.
Email address rejected as doesn't exist. Parent never showed.
Today the door goes and it is Mum, here for her meeting. I gave her short shrift especially as she still expected me to see her despite my DS being off school ill
She then sent quite a gushy apologetic text saying she had made a stupid mistake and wanted to make it right.
Normally I would say thanks but no thanks but Mum isn't British and English isn't her first language so I'm wondering if I should cut her some slack as it may all be down to cultural issues and a language barrier.
What would you do?
Last week got a call from same parent. Wanting care to start this Thursday. Transpired it was only a fill in until youngest LO starts nursery in April and for oldest girl as wrap around for preschool, until the summer. Got her email address to email paperwork over and booked her to come and complete it all yesterday.
Email address rejected as doesn't exist. Parent never showed.
Today the door goes and it is Mum, here for her meeting. I gave her short shrift especially as she still expected me to see her despite my DS being off school ill
She then sent quite a gushy apologetic text saying she had made a stupid mistake and wanted to make it right.
Normally I would say thanks but no thanks but Mum isn't British and English isn't her first language so I'm wondering if I should cut her some slack as it may all be down to cultural issues and a language barrier.
What would you do?