charlie999
07-09-2014, 10:52 AM
Hi,
I have a mum who's child was scratched in my care
She has now said she no longer wants to bring her child, however refuses to pay 4 weeks notice as per contract.
I drop children off so when small injuries happen they are informed at the end of the day due to the fact of busy drop offs, I forgot to mention it at the door and later she text saying it wasn't an issue but what happened, so I explained, she said okay no probs.
Then the notice came, I have a procedure in place which she signed for when she signed them all saying this us how I handle minor injuries which she's never questioned before.
An injury form was completed and due to be signed by mum the next day, however I was off the next day. And also new risk assessments were carried out.
She's saying she doesn't need to pay, however I have not come away from the procedures set out that she signed. That I'm unprofessional for not mentioning it. Of course I understand but it is also easy to forget at the time of rush which is why I have my procedure in place.
Am I right in what I'm saying?
I have a mum who's child was scratched in my care
She has now said she no longer wants to bring her child, however refuses to pay 4 weeks notice as per contract.
I drop children off so when small injuries happen they are informed at the end of the day due to the fact of busy drop offs, I forgot to mention it at the door and later she text saying it wasn't an issue but what happened, so I explained, she said okay no probs.
Then the notice came, I have a procedure in place which she signed for when she signed them all saying this us how I handle minor injuries which she's never questioned before.
An injury form was completed and due to be signed by mum the next day, however I was off the next day. And also new risk assessments were carried out.
She's saying she doesn't need to pay, however I have not come away from the procedures set out that she signed. That I'm unprofessional for not mentioning it. Of course I understand but it is also easy to forget at the time of rush which is why I have my procedure in place.
Am I right in what I'm saying?