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View Full Version : Childcare.co.uk HELP!!!!!



dolly1985
01-06-2014, 05:12 PM
Have just closed my parent account on childcare.co.uk (used to sign in with personal email) and it has closed my childminding one aswell?? I didnt know they were linked???

I have just paid 99.99 today for a years membership to advertise as a childminder?????

Am furious!!!!!

Help!!

dolly1985
01-06-2014, 05:12 PM
How do i get it reinstated and not lose my money???

moggy
01-06-2014, 05:14 PM
Contact them directly, they are very helpful:

Contact Us - Childcare.co.uk (http://www.childcare.co.uk/contact)

dolly1985
01-06-2014, 05:15 PM
Have done that, thanks

dolly1985
01-06-2014, 05:34 PM
Have to wait 24 hours for a reply! I feel sick-cannot afford to lose 100quid :-(

tigwig
01-06-2014, 05:57 PM
I am sure it will get sorted dont worry. They are very reasonable people! Richard on here will be able to help.

moggy
01-06-2014, 06:01 PM
Have to wait 24 hours for a reply! I feel sick-cannot afford to lose 100quid :-(

Don't worry, they are very helpful and this was a mistake so I am sure they'll sort it out for you. They have been very helpful when I have had contact.

angeldelight
01-06-2014, 06:49 PM
Richard is brilliant and will help you

Angel xx

dolly1985
01-06-2014, 08:21 PM
Yes he emailed me pretty quickly :-)

Richard
02-06-2014, 11:57 AM
Sorry I have only just seen this. We will only have closed the account that you requested to close. If you need any further help please feel free to send me a direct message on the forum.