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View Full Version : Great customer service from Orchard toys



miffy
18-08-2013, 09:26 AM
Emailed them on Friday afternoon because I'd lost a couple of pieces from a game. Got a reply within the hour saying they had some spares and would post them out to me. They arrived yesterday morning!

Love their games and their customer services are excellent!

Miffy xx

charlottenash
18-08-2013, 09:35 AM
That's good to know for the future! We love their games too!

AgentTink
18-08-2013, 09:42 AM
I too have had the same customer servcie from them in the past, They are ace. The majoritity of our games are Orchard games, so fun to play and really educational at the same time :thumbsup:

Lucky ducky is a firm favorite with the little ones at the moment

sarah707
18-08-2013, 10:01 AM
That is really lovely to hear Miffy thank you for sharing :D

bunyip
18-08-2013, 10:20 AM
Emailed them on Friday afternoon because I'd lost a couple of pieces from a game. Got a reply within the hour saying they had some spares and would post them out to me. They arrived yesterday morning!

Love their games and their customer services are excellent!

Miffy xx

They're great aren't they?

They did exactly the same for me when one of my littlies chewed up the palm trees in Walk the Plank, and even replaced 2 missing cards from Fruit Frenzy, which I admitted I'd bought from the charity shop. They also have rules pdfs on their site, in case you lose them (or they're missing from the carboot copy!) :clapping: